When you use the Viso Partitions website, we want to ensure that your rights to privacy are fully respected. We have therefore detailed both our Privacy Policy and Cookie Policy on this page.
Privacy & Cookies Policy
Privacy Policy
Introduction
Viso Partitions Limited (“Viso Partitions”,“Viso”, “we”, “us”) is committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect or you provide will be processed by us when you use visopartitions.co.uk (“the website”). Should we ask you to provide data by which you can be identified, it will only be used in accordance with this privacy policy.
Who we are
Viso Partitions Limited is a company registered in England & Wales, Company Number 10186012. The registered office is at Thoraldby Court, Skutterskelfe, Yarm, Cleveland, England, TS15 0JR. VAT Registration Number 243 1671 25.
Legal basis
We will process your data for the purposes detailed in this policy under legitimate business interests. The nature of our legitimate interests are:
- contractual obligations – should you make an enquiry or place an order with us, we will collect your personal data in order to fulfil this service;
- consent – should you provide your personal data to receive product or other marketing information by using a website enquiry form we will ask whether you give consent to direct marketing;
- legal compliance – should we need to pass your personal data to governmental, regulatory or law enforcement agencies in order for us to comply with the law.
What we collect
When you contact us or visit our website we may collect and process data which you have provided to us. This may include:
- your name and contact information, including company name, email address, telephone number and postal address;
- your internet protocol (IP) address and details of your browsing activity during visits to the website including location data. IP addresses are anonymised. See our Cookie Policy for more information.
How we use your information
We use your personal data in the following ways:
- to carry out our obligations arising from any contracts entered into between you and us;
- to provide you with the information, products and services that you request from us;
- to review and improve our website;
- to notify you about changes to our products, services or website, where we have your consent;
- to fulfil our legal and compliance related obligations (e.g. requests from law enforcement agencies).
Disclosure of your information
Viso Partitions will never sell, rent, loan, trade or otherwise disclose your personal data, except as described in this policy or required by law. However, we may share your data with trusted third party business partners so that we can provide services requested. These include:
- delivery organisations, to fulfil orders for products and services;
- marketing agencies, to assist in providing a positive customer experience;
- third party suppliers, to assist us in performing our services. We use MailChimp to facilitate our email marketing service. When you subscribe to our emails, you acknowledge that your data will be transferred to MailChimp for processing. MailChimp has its own privacy and data processing policies. You can unsubscribe from our emails at any time using the link provided on every email sent to you. View MailChimp’s Privacy Policy and Data Processing Addendum;
- analytics and search engine providers, such as Google Analytics, to assist in the improvement and optimisation of our website (on an anonymised basis).
In each case, we will ensure these third party business partners are only allowed to use your data to provide services to us and for no other purpose. Viso Partitions will not permit them to contact you for marketing purposes.
If the Viso business is sold or integrated with a third party, your data may be one of the transferred assets.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience and allows us to improve our site. For detailed information, see our Cookie Policy.
Links to other websites
Our website may contain links to other websites. We do not have any control over third party websites and they are not subject to this privacy policy. You should exercise caution and always check the privacy policy of third party websites before using them.
Social media
When you use the website, you may be able to share information through social media networks such as LinkedIn, Facebook and Twitter, e.g. through ‘likes’ or reviews. When doing this your data may be visible to providers of social network services and their users, as well as Viso Partitions. We recommend that you consider the privacy settings and policies on your social media accounts, so that you are clear how your data may be used and shared.
Security and retention period
Your privacy and protection of your personal data is very important to Viso Partitions. We comply with the Data Protection Act 2018, which incorporates the European General Data Protection Regulations (GDPR) and the Privacy and Electronic Communications Regulations 2003, amended 2011 (PECR). We treat all your data as confidential. We have secure systems in place to prevent any unauthorised access, disclosure or corruption of any personal data we hold.
Transmission of information via the internet is not completely secure. We cannot guarantee the security of data transmitted to our site over unsecured internet or email connections
Viso Partitions will only retain your personal data for as long as is necessary for the purposes described in this policy. Retention periods will vary according to the type of the data and the reason that we have the data.
Your rights
By law, you have rights relating to your personal data and how we use it. You have the right to:
- have your data processed in a fair, lawful and transparent way;
- be informed about how your personal data is being used;
- access personal data we hold about you;
- require us to correct any mistakes in your personal data;
- require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it;
- request that we transfer your personal data to you or another service provider in a simple, structured format;
- object at any time to processing of your personal data for direct marketing purposes;
- object to automated decision making concerning you or that significantly affects you;
- object in certain other situations to our continued processing of your personal data;
- restrict or temporarily stop our processing of your personal data in certain circumstances.
You can exercise your rights at any time or request a copy of all personal data we hold about you contacting us at the address below. Access requests are free of charge. However where the request made is excessive or manifestly unfounded, we may charge a ‘reasonable fee’ to cover the administrative costs of providing you with details of the data we hold about you. Requests will be responded to within one month from date of receipt. Please contact:
Viso Partitions Limited
The Chapel House
Kings Road
Immingham
Lincolnshire
DN40 1QS
Email: info@visopartitions.co.uk
Further information, including how to complain about our use of your personal data, can be obtained from the UK Information Commissioner’s Office (ICO) – ico.org.uk – or by phone at 0303 123 1113.
Changes to this privacy policy
We may update this privacy policy from time to time. Please regularly check this page to ensure you are aware of the most up to date version.
This privacy policy was last updated on 20 May 2019.